We have a newly published Quality Policy as part of its ongoing improvements to our Quality Management System.
Quality Policy
Moore Industries – Europe, Inc. (MIE) believes that its market expects a continually improving service. We aim to continually improve the service we provide to meet our clients requirements and to produce finished work that we can justifiably be proud of.
MIE aims to achieve the above by implementing a management system that complies with the international standard of good practice BS EN ISO 9001. It also includes a commitment to meet the requirements of our clients, learn from customers feedback, as well as legal and regulatory requirements. Also to continual development of the system and helping to ensure it remains effective.
Only by providing an outstanding service and product quality will we achieve our aims of long term success and sustained improvements.
All personnel within the company are responsible for the quality of their work. The company provides training and has established systems to assist all personnel to achieve the standards required. The Management and Staff are responsible for Quality Control through the Quality Management System seeking improvement by constant review, with suppliers and sub-contractors being encouraged to co-operate and we take their requirements and comments seriously. The Company is committed to achieving customer satisfaction by the use of quality procedures which will be operated to meet or exceed the requirements of ISO 9001.
The policy, organisation and procedures necessary to achieve the required standards are described in our Quality Management System.
The Management Representative is responsible for monitoring the quality system and reports regularly to the Manager on the system's implementation, status and effectiveness.
The objectives of this company are set out in the Business Plan. Objectives for individual jobs are to carry out the works to the satisfaction of the client and in accordance with the contract as agreed with the client. Other Objectives and Actions to improve the quality are within the Quality Management System.
